Frequently Asked

Questions

What’s the difference between LTE & mobile data?

LTE is for your home, mobile data is for your phone.

Home LTE is your internet at home. You pop the Vasco SIM into a router, and it gives your whole house a connection, for streaming, working, studying and keeping everyone online at once. It comes in big bundles because it’s built to do a lot. And because it’s portable, you can unplug the router and take it with you.

Mobile data is the data on your phone. It’s the SIM in your pocket that keeps you connected on the go, browsing, chatting, maps and social media wherever you are.

Which one do I need?

If you want to get your home or office online, go with Woza Vasco Home (LTE). If you just want data on your phone, go with Woza Vasco Mobile. Many people use both, big data at home, and a mobile bundle for when they’re out.

Still not sure? Call, WhatsApp or SMS us on 087 350 0335.

How do I bring my number to Vasco?

Keeping your existing number is easy, you can bring it with you to Vasco Mobile.

Before you start, make sure:

– Your Vasco Mobile SIM is RICA-registered, and
– Your Vasco Mobile SIM is paid for in full.

To port your number:

From the phone with the SIM you want to port to Vasco, SMS the word PORTME to our Customer Service number, 087 350 0335.
Once your port goes through, your old number works on your Vasco SIM, same number, better value.

Still have questions? Call, WhatsApp or SMS us on 087 350 0335 and we’ll help.